Privacy Policy

Last Updated: June 29, 2025

Your privacy is of paramount importance to us at DigiDairy. This Privacy Policy explains how DigiDairy Solutions Pvt. Ltd. ("we", "our", "us") collects, uses, discloses, and safeguards your information when you use our DigiDairy application and website (collectively, the "Service"). By accessing or using the Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our Service to you:

Personal Data:

  • Contact Information: Name, email address, phone number, physical address.
  • Account Details: Username, password, role (customer/supplier).
  • Payment Information: While we use third-party payment processors, we may collect billing address and basic transaction details. Your full payment card details are not stored on our servers.

Dairy-Related Data:

  • Milk pricing details, quantity records, transaction records, customer/supplier names, and other financial data related to your dairy operations that you input into the Service.

Usage Data:

  • Information on how the Service is accessed and used (e.g., IP address, browser type, pages visited, time spent on pages, unique device identifiers, diagnostic data).

Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

2. How We Use Your Information

We use the collected data for various purposes:

  • To provide and maintain our Service.
  • To notify you about changes to our Service.
  • To allow you to participate in interactive features of our Service when you choose to do so.
  • To provide customer support.
  • To monitor the usage of our Service.
  • To detect, prevent, and address technical issues.
  • To process your transactions and manage your accounts.
  • To send you reminders, reports, and relevant communications.

3. Disclosure of Your Information

We may share your information in the following situations:

  • Service Providers: We may employ third-party companies and individuals to facilitate our Service (e.g., payment processing, hosting, analytics).
  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • With Your Consent: We may disclose your personal information for any other purpose with your consent.

4. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

5. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal data, including the right to access, update, or delete the information we have on you. Please contact us to exercise these rights.

6. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

7. Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: